Refund Policy
Effective September 10, 2026 · Last updated September 10, 2026
1. Overview
Simple Bills offers a Premium Lifetime purchase, currently priced at USD $12.99. Eligible purchases may be refunded when a valid request is received within 5 days of the original purchase date.
2. How to request a refund
To request a refund, email notifications@simple-bills.com from the email address associated with your Simple Bills account. Please include the email address used for your account and, when available, your PayPal order or transaction reference.
3. Eligibility
Refund requests normally must be received within 5 calendar days after purchase. We may request reasonable information to verify the purchase and prevent fraud, duplicate refunds or abuse. Nothing in this policy limits any refund, cancellation or consumer right that cannot be limited under applicable law.
4. Processing
Approved refunds are normally sent back through the original payment method when practical. Because payments are processed by PayPal, the time needed for a refund to appear in your account may depend on PayPal, your bank or your card issuer.
5. Premium access after a refund
If a Premium purchase is fully refunded, Premium features associated with that purchase may be removed from the account after the refund is processed.
6. Chargebacks and disputes
If you believe a transaction was unauthorized or incorrect, please contact us first so we can try to resolve the issue. PayPal disputes and chargebacks may also be subject to PayPal's terms and applicable law.
7. Contact
Refund questions can be sent to notifications@simple-bills.com. Simple Bills is operated by Bothbrothers.com, with an operational contact point in Ovalle, Chile.